First National Bank (FNB) is one of the oldest and most respected banks in South Africa. Recognized for its innovation, FNB offers products and services designed to meet modern financial needs. Its history, tradition, and commitment to excellence have solidified its position in the market.
With a wide range of products, FNB is ideal for individuals, families, and businesses. Whether you want to open an account, apply for credit, or explore investment options, the bank provides solutions that stand out for convenience and security. Additionally, its use of advanced technology makes transactions seamless.
Discover how FNB has become a pillar of the South African banking sector. Explore detailed information about its products, fees, benefits, and more. Keep reading to see everything this bank has to offer!
About FNB Bank
First National Bank (FNB) is South Africa’s oldest bank, founded in 1838 as Eastern Province Bank in Grahamstown. Initially, the bank played a crucial role in financing wool exports, which boosted the local economy. After multiple acquisitions and mergers, the bank evolved into a key player in the country’s economic development.
With the discovery of gold in the Witwatersrand in the late 19th century, FNB expanded its focus to support the growing economic demands. The formation of the National Bank of South Africa and the acquisition of other institutions, such as the Bank of Africa in 1912, strengthened its position as one of the leading financial institutions in the region. This journey established FNB as an innovative and resilient bank.
In the 1980s, FNB became fully South African-owned, severing ties with Barclays due to international pressure against apartheid. Since 1998, the bank has been part of FirstRand Limited, positioning itself as a leader in innovation and financial excellence while maintaining its commitment to meeting customer needs.
FNB Products Reviewed by Infinity Discover:
Fees and commissions
| Monthly fee | No cost |
| ATM withdrawals (FNB) | R10 per R1,000; R14 per R1,000 thereafter |
| ATM withdrawals (other banks) | R12 + R2.60 per R100 |
| Deposits at FNB ATMs | Free up to R1,000/month; R1.60 per R100 thereafter |
| Balance check (mobile/online) | No cost |
| Instant payments | Free up to R100; R0.65 per R100 thereafter (max. R19.50) |
| Card replacement fee in branch | R160 |
To learn more visit: https://www.fnb.co.za/rates/Transact-Pricing-Guide.html
Rewards Programs and Benefits
- eBucks Rewards: South Africa’s leading rewards program, where customers earn eBucks for banking transactions and everyday purchases. eBucks can be redeemed at a wide range of retail partners.
- FNB Private Clients Credit Card: Offers exclusive benefits such as up to 55 days of interest-free purchases, family rewards access, and lifestyle perks, along with a bundled account package at no additional cost.
- FNBy Account: A youth account offering monthly discounts on products, app-based vouchers, and exclusive promotional deals from retail partners.
Requirements to Open Your Account
Opening an FNB account is simple and accessible. Below are the basic requirements:
Valid Identification Document: Can be a passport, ID card, or another officially recognized document.
Proof of Residence: A recent residential address verification, such as a utility bill or bank statement.
No Minimum Income Requirement: Some accounts, like the Easy Zero Account, do not require a minimum income for opening.
Online Process: Accounts can be opened via the FNB app, allowing for a quick registration and document submission.
Opening Time: Some accounts, such as Easy Zero, can be opened in approximately 5 minutes.
Monthly Fees: The Easy Zero Account has no monthly fees, while others, such as the Easy Smart Account, offer affordable plans.
Additional Benefits: Depending on the account type, benefits may include unlimited transactions, access to virtual cards, and 24/7 support services.
For more information visit the official website: https://www.fnb.co.za/rates/Transact-Pricing-Guide.html
How to Open an Account
- Choose Your Account Type:
FNB Easy Zero Account: A no-monthly-fee account that can be opened in just 5 minutes.
FNB Easy Smart Account: Offers unlimited transactions, access to an FNB virtual card, and 24/7 medical and legal advice services. - Use the FNB App:
Download: Get the FNB app from your device’s app store.
Register: Follow the in-app instructions to sign up and open your account. - Visit an FNB Branch (Alternative Option):
If preferred, visit a nearby FNB branch with the required documents to receive assistance in opening your account.
Customer Experience: What to Expect
FNB customers highlight the ease of use of its digital services, especially the mobile banking app, which has become an essential tool in daily banking. With an intuitive and well-organized interface, the app allows users to perform transactions quickly and efficiently, making financial management more accessible.
Beyond the app’s convenience, FNB’s customer support stands out for its availability across multiple service channels. Customers can access support through live chat, phone assistance, and email, ensuring help whenever needed. However, some users suggest that response times could be improved, particularly during peak hours, for an even better experience.
FNB’s continuous investment in innovation ensures that it keeps evolving to meet customer needs. By integrating new technologies and enhancing services, the bank strives to offer an even more complete and efficient digital banking experience, reinforcing its reputation as a modern and reliable institution.
Advantages of Choosing FNB Bank
Explore the exclusive advantages these services offer and see how they can bring more convenience, savings, and benefits to your daily life. Make the most of every opportunity!
FNB Securities:
Brokerage services that assist in building a customized investment portfolio, tailored to the client’s risk profile, with discretionary or personalized management options.
FNB Connect Business SIM Plans:
Competitive SIM card plans for businesses, offering reliable connectivity solutions to support business operations with broad coverage and customizable options.
eBucks Travel:
A travel booking service that allows customers to use eBucks to save on local and international destinations, with special deals and discounts on travel packages.
Smart Rewards Ride Promotion:
Special promotions that reward customers for using specific services, offering prizes such as a “SHOPRITE TROLLEY DASH” worth R5,000.
Security and Data Protection
Security is a top priority at FNB. The bank employs advanced technology, including multi-factor authentication, state-of-the-art encryption, and fraud detection systems. These measures ensure that customer data remains protected from unauthorized access and cyber threats.
Additionally, real-time monitoring of all transactions helps detect and prevent suspicious activities. If any irregularities are found, immediate action is taken to safeguard users. A specialized support team is always available to provide assistance and resolve any issues efficiently.
With FNB, you can conduct financial transactions with confidence. The bank’s robust security framework, combined with innovative technologies, guarantees that your information is always protected, allowing you to manage your finances without concerns.
Talk to FNB:
To get in touch with FNB, use the following channels:
- Phone: Call customer service at 087 575 9404.
- Online Chat: Speak directly with a representative via the FNB website or app.
